Terms of service

Terms of Service for Space Smart Solutions

Last Updated: July 31, 2025

Please read these Terms of Service ("Terms," "Terms of Service") carefully before using the website www.space-ss.store (the "Site") and any services or products offered by Space Smart Solutions ("us," "we," or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.

1. Accounts (If Applicable)

If you create an account with us, you are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You must be at least 18 years old to create an account. By creating an account, you represent and warrant that you are at least 18 years old and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

2. Products and Services

We offer a wide range of smart home solutions through our Site, including smart door locks (face recognition, finger, outdoor, glass door), smart switches (lighting, shutter, dimmer, module), security cameras (wireless), sound systems (amplifiers, speakers), intercoms (video intercom), and home control devices (control panels, smart curtains, access control systems). All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

We have made every effort to display as accurately as possible the colors and images of our products that appear on the Site. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.

3. Pricing and Payments

All prices displayed on the Site are in EGP (Egyptian Pounds) and are subject to change without notice.

We accept various payment methods as indicated on our Site, including credit cards, debit cards, And cash on delivery (COD),. By placing an order, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order (including any applicable taxes and shipping fees).

We use secure payment gateways to process transactions. We do not store your full payment card details on our servers.

4. Order Acceptance and Shipping

Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.

We provide estimated delivery times; however, these are estimates only and are not guaranteed. We offer next-day delivery on weekdays for in-stock products (no deliveries on weekends) and free shipping on orders above 20,000 EGP within Egypt. International shipping options are also available. We are not responsible for delays caused by shipping carriers, customs, or other factors beyond our control. Risk of loss and title for items purchased from us pass to you upon our delivery to the carrier.

5. Returns, Refunds, and Exchanges

We offer free product exchanges within 30 days. Our detailed [Return Policy/Refund Policy] is available on our Site at Return/Refund Policy Page on www.space-ss.store]. By making a purchase, you agree to be bound by the terms of our [Return Policy/Refund Policy]. Please review it carefully before making a purchase.

6. Intellectual Property

The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of Space Smart Solutions and its licensors. The Service is protected by copyright, trademark, and other laws of both Egypt and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Space Smart Solutions.

You may not use any content from the Service for commercial purposes without obtaining a license to do so from us or our licensors.

7. User Conduct

You agree not to use the Service for any unlawful purpose or any purpose prohibited by these Terms. You agree not to:

Use the Service in any way that violates any applicable local, national, or international law or regulation.
Transmit any chain letters, junk email, "spam," or any other unsolicited mass distribution of email.
Impersonate or attempt to impersonate Space Smart Solutions, a Space Smart Solutions employee, another user, or any other person or entity.
Engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm Space Smart Solutions or users of the Service or expose them to liability.

8. Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by Space Smart Solutions.

Space Smart Solutions has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Space Smart Solutions shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

9. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Indemnification

You agree to defend, indemnify, and hold harmless Space Smart Solutions and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) content posted on the Service.

11. Limitation of Liability

In no event shall Space Smart Solutions, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

12. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

Space Smart Solutions its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

13. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of Egypt without regard to its conflict of law provisions.

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the courts of Alexandria, Egypt.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.

14. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least [e.g., 30 days'] notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

15. Contact Us

If you have any questions about these Terms, please contact us:

By email: smart-solutions@space-ss.com
By mail: Mostafa El Naggar St, Ezbet Saad, Sidi Gaber, Alexandria Governorate 21648, Egypt
By phone/WhatsApp: +201559642005
Through our website: "Contact Us" page on www.space-ss.store]

We accept various payment methods ( Credit cards, Debit cards, Master cards And Cash on delivery "COD" )